WHO WE ARE
About Avatar Solutions
Avatar Solutions (formerly Avatar International LLC and HR Solutions Inc.) is an innovative survey, data measurement, and performance improvement company with over 30 years of experience. Avatar provides CAHPS Surveys, Patient Satisfaction Surveys, Employee Surveys and Physician Surveys to over 500 hospitals and 13,000 clinicians nationwide. Avatar is the American Hospital Association's exclusively-endorsed provider for Patient Experience, Employee Engagement, Physician Engagement, Exit, Culture of Safety, and New Hire Surveys to their 5,000 hospitals and healthcare systems. Avatar works with some of the most well-known organizations in the nation, allowing our clients to benchmark against the best.
What Sets Us Apart?
We understand the myriad of moving pieces that make up the patient experience, and we have the solutions necessary to help our clients align the individual elements to create big-picture outcomes. Whether your organization needs to monitor and improve patient satisfaction, boost employee/physician engagement, or ameliorate efficiency, Avatar has the experience, technology, and expertise to take your organization to the next level.
Our differentiating factors include:
Comprehensive Suite of Services: Employee and Physician Engagement Surveys, New Hire and Exit Surveys, Patient Surveys, CAHPS Surveys, and improvement consulting.
Team: Client-specific dedicated project teams to ensure the best possible customer service.
Innovation: Intelligent survey design and dynamic reporting and action-planning solutions.
Customization: Flexible solutions and actionable surveys to exceed our clients' expectations.