WHAT WE DO
Healthcare Rounding Tools
In healthcare organizations, rounding is a recognized best practice for opening valuable lines of communication with patients and employees. Rounding enhances the overall patient experience by giving patients an opportunity to articulate to their direct care providers their level of pain, room condition, or any other issues. Through the years, the practice has largely been conducted by handwritten notes and other paper-based processes. To enhance the rounding experience, Avatar developed a revolutionary and strategic solution, Avatar iRound, which brings rounding into the digital age, ensuring the easiest and most complete method for unifying data gathering, reporting, and tracking.
The browser-based tool enables facilities to capture, manage, and analyze a broad range of information and actions through a single resource. As nurses round on patients, they are prompted to answer questions pertaining to the patient's current needs. Avatar iRound captures these responses and allows nurses to enter action plans for follow up. After the round, individuals can then clearly see what actions they need to take in order to improve the patient experience.
Consisting of a simple and intuitive user interface, Avatar iRound acts as a single-point of data entry for your healthcare organization. Through Avatar iRound, you are armed to meet the demands of an increasingly outcome-focused marketplace.
Specifically, the tool assists in:
- Increasing Rounding Efficiency and Reinforcing Rounding Implementation - Avatar iRound is designed to capture responses to common questions asked during rounding while minimizing the amount of data entry necessary at the end of shifts. Nurses need only record a limited amount of information in order to have issues easily resolved.
- Accelerating Service Recovery - Nurses can enter a service-recovery request, which is sent to the appropriate primary contact. The primary contact can then manage the issue and document progress, and the ticket will be automatically closed in the application once the issue is resolved.
- Guiding and Ensuring Employee Excellence - employees are held accountable for their rounding, and management can easily track progress. Avatar iRound also provides guidance and documentation to help employees understand behavioral expectations and to see how they are performing against these measures.
- Improving Analysis and Decision Support - data is organized and presented in structured reports, ensuring it is straightforward and easy to understand, while providing value to your analytical and decision-making processes.
An affordable solution, Avatar iRound is a strategic tool which streamlines the rounding process and easily identifies how small pieces of information integrate to affect the big picture. Contact us today for additional information or to arrange a demonstration of the tool.