ImprovingCare

The powerful and dynamic reporting system that intelligently guides improvement

Avatar's secure reporting and action-planning system, ImprovingCare, provides an easy-to-use instrument for employees to view and understand patients' perceptions of healthcare. Available 24 hours a day, seven days a week, the tool allows users to drill down into patient survey results, enhancing the ability to create action plans that will improve the overall quality of care across the organization.

ImprovingCare not only displays data pertaining to the scaled items on a patient survey, but goes beyond to showcase the open-ended comments as well. Comments are transcribed and specified users are notified when patients wish to be contacted to further discuss the care they received. This innovative and comprehensive system makes referencing and using your survey data effortless, permitting you to improve the patient experience.

Benefits of ImprovingCare's Reporting Capabilities:

• Accessible - available 24/7 through any computer/wireless device with internet access.
• Customizable Reporting - displays only the data each user should be privy to, allowing for customization of date range, top box and mean scores, and graphical and numerical data reports. Individuals can save preferred settings for future reports.
• Flexible - users can efficiently drill down into the results to understand the root cause behind the scores.
• Exportable - data and reports can be exported, enabling distribution in various ways.
• Benchmarking - multiple benchmarks are available in the system for comparison purposes, including Avatar National Benchmarks updated weekly and CAHPS National Benchmarks.

Benefits of ImprovingCare's Action Planning Capabilities:

• Improvement Matrix - ImprovingCare automatically populates areas of focus and action-planning opportunities, permitting users to reference where action can be taken to enhance the quality of care provided to patients.
• Best Practices - users have access to thousands of best practices, providing a wide range of suggestions for improvement.
• Goal-Setting Technology - the system assists users in establishing realistic goals for enhancing the patient experience based on their current patient scores and their desired outcomes.

We encourage you to take advantage of all ImprovingCare has to offer your organization. Contact us today for more information or to view a demo.